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PAMMessage

Consulting — Case Study

How InfoTilt helped Northstar Financial Services scale a seemingly unscalable PAM installation to meet its reporting SLAs.

Northstar Financial Services

Northstar Financial Services is an Omaha, Nebraska based financial services conglomerate with over $245 billion under management. Through the provision of a host of financial services, NorthStar “empowers investment advisors.” NorthStar employs Princeton Financial Systems PAM as its mutual fund portfolio accounting system.

The challenge

In the past few years, NorthStar has seen astronomical growth, dramatically increasing its holdings and assets under management. Unfortunately, NorthStar’s PFS PAM installation had not been able to scale to the rapid growth experienced by the company. NorthStar found that its PAM installation could not calculate Net Asset Value (NAV) on its funds in time to meet the stringent reporting Service Level Agreements it had in place. Without the ability of its accounting system to meet the SLAs, NorthStar’s growth was essentially brought to a halt.

NorthStar turned to a number of vendors for assistance. It turned to Princeton Financial for help in optimizing PAM, and to database and system consultants to help it address its bottleneck. When these vendors were unable to address the issue at heart, NorthStar called upon InfoTilt’s PAMMessage for assistance.

The result

The primary question put before InfoTilt was how to scale a seemingly unscalable product (PFS PAM) to increase processing throughput at least two-fold. InfoTilt, through knowledge garnered from its PAMMessage product and decades of combined information technology and financial services experience, was able to leverage its domain expertise to provide NorthStar with a solution to potentially increase its processing throughput twenty (20) fold!

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